Privacy Policy

1. Who we are

TEDZ Integrative Systems LLC ("TEDZ," "we," "us," or "our") is a Texas limited liability company based in Texas. We build, deploy, and manage websites and lead capture systems for local service businesses. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at tedzintegrativesystems.com or interact with our services.

2. Information we collect

We collect information that you voluntarily provide to us through our website chat assistant ("Jordan"), contact forms, booking links, email, or phone. This may include:

Your name. Your phone number. Your email address. Your business name and type. The content of your chat conversations with Jordan. Any other information you choose to provide during a conversation or inquiry.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and referring URL. This information is collected through standard web server logs and analytics tools.

3. How we use your information

We use the personal information we collect for the following purposes:

To respond to your inquiries and provide the services you request. To follow up with you regarding our products and services. To schedule appointments and consultations. To send you lead alerts and service-related communications. To improve our website, services, and user experience. To comply with legal obligations.

4. Chat assistant disclosure

Our website features a virtual chat assistant named Jordan. Jordan is not a human. Jordan is designed to answer questions about our services, collect basic contact information (name, phone number, and business type), and facilitate appointment scheduling. Chat conversations with Jordan are recorded and stored for the purpose of following up on your inquiry and improving our services. Chat transcripts may be sent to our team via email for lead follow-up purposes.

5. How we share your information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist us in operating our website and delivering our services (such as email delivery services, hosting providers, and scheduling platforms). These providers are contractually required to protect your information and use it only for the purposes we specify. With law enforcement or government authorities if required by law, court order, or other legal process. To protect the rights, property, or safety of TEDZ, our clients, or others.

6. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your personal information, we will comply within a reasonable timeframe, subject to any legal obligations that may require us to retain certain records.

8. Your rights under the Texas Data Privacy and Security Act

If you are a Texas resident, you may have certain rights under the Texas Data Privacy and Security Act (TDPSA), including the right to:

Confirm whether we are processing your personal data and access that data. Correct inaccuracies in your personal data. Request deletion of your personal data. Obtain a copy of your personal data in a portable format. Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 45 days. If we deny your request, you may appeal by contacting us at the same email address. If your appeal is denied, you may file a complaint with the Texas Attorney General.

9. Children's privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

10. Third-party links

Our website may contain links to third-party websites or services, such as our scheduling platform (Cal.com). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TEDZ Integrative Systems LLC
Email: [email protected]
Website: tedzintegrativesystems.com