Frequently asked questions
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What is TEDZ?
TEDZ is a Business Intelligence Partner for local service businesses. We capture every customer interaction, transform those interactions into business intelligence, and deliver a monthly Business Intelligence Review so you always know what is working and what to improve.
What is Jordan?
Jordan is the AI employee inside TEDZ. Jordan is designed to support customer conversations and to feed the record the Business Intelligence Review is built from. Which channels are active depends on the selected service, and each one is available after configuration and verification.
How long does setup take?
Setup timing depends on the service selected and on the accounts and approvals involved. TEDZ confirms a schedule with you before work begins rather than quoting a fixed turnaround.
Do I need to change my website?
No. Jordan works on any website. WordPress, Wix, Squarespace, or custom. One script tag is all it takes.
What does it cost?
Founding Partner pricing is covered on a short call with Rhiana. No long-term contracts. Cancel with 30 days notice.
Do you replace my receptionist?
No. Jordan handles the calls and chats your team cannot get to: nights, weekends, lunch breaks, busy hours. Your team stays focused on the jobs in front of them.
What industries do you work with?
Water damage restoration, HVAC, roofing, plumbing, med spas, dental, and chiropractic. Any local service business that books appointments.
What is the Business Intelligence Review?
Each month you receive a Business Intelligence Review covering leads captured, response times, booking rates, and specific recommendations for what to improve next. It is delivered as a written report followed by a 30-minute review call.
How does Jordan support Business Intelligence?
Jordan responds to and organizes your customer interactions. TEDZ uses that activity to make customer patterns, follow-up gaps, and business opportunities easier to understand.
Do I need to replace my existing software?
Not necessarily. TEDZ is designed to work alongside your existing processes and tools when a supported connection is available. The exact setup depends on the systems your business currently uses.
Will I need to manage another dashboard?
TEDZ is designed to reduce the need to monitor another system. Your Business Intelligence Review provides the most important findings and recommended next actions in a clear format.
Ready to see it live?
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